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FAQ's about our skincare

OUR ETHOS

We feel passionately about bringing you products that are always natural and will not harm your body or the environment. Our formulations are created with the sole purpose of using natural ingredients that will directly benefit your skin, lift up your spirits and simplify your skincare routine.

Our products will look gorgeous on your skin as well as on your bathroom shelf and being all natural they are bursting with skin nourishing nutrients. The only additional ingredient added is “love” absolutely nothing else ! We hope you can forgive that little extra.

Naturally gentle, uplifting, healing skincare for all skin types that won’t cost the earth.

Click on the boxes below to learn more about us and our natural skincare. We hope these FAQ’s will answer some of your questions and allow you to get to know us better.

DOES YOUR SKINCARE RANGE SUIT MY SKIN TYPE ?

Our skincare is suitable for all skin types, including sensitive, oily-prone and dry skins.

ABOUT OUR INGREDIENTS

Each of the natural ingredients we use has been chosen to perform a specific function for your skin. With absolutely no hidden, artificial or synthetic chemicals, our skincare is free from fillers and water and anything that would dilute the nourishing and “happy” skin loving qualities of the plant-based ingredients we use. 

ARE YOUR PRODUCTS REALLY HANDMADE HERE IN THE UK ?

Absolutely. Every step of every batch of our natural skincare is made by hand in our Suffolk workshop. This starts right at the beginning from formulating, trials, preparing, blending, pouring, labelling all our goodness goodies by hand so we have them ready to send out to you lovely customers in our recyclable and reusable packaging.

AND we are very proud to be a British made brand.

THIS IS OUR “NO” LIST. INGREDIENTS WE WILL NEVER USE IN OUR SKINCARE
  • NO Parabens, Petroleum or Paraffin Wax
  • NO Formaldehydes or Palm Oils
  • NO Sodium Lauryl Sulphates or Sodium Laureth sulphates
  • NO Mineral Oils, Synthetic Dyes and Silicones
  • NO Phthalates, Polyethylene Glycols (PEG’s)
CAN I USE THE NOURISHING FACIAL OIL AS MY DAILY MOISTURISER?

Yes you can, apply our Nourishing Face Oil to slightly damp skin after cleansing or washing, morning and evening – the oil will hold on to that extra water on the skin to keep it hydrated and it will not leave a greasy residue, making it ideal to use before you apply makeup. A few drops of our face oil can also be added to your SPF in the morning or blended in with a more enriched treatment or cream in the evening for extra nourishment.

I HAVE OILY SKIN, CAN I USE YOUR OILS ON MY FACE ?

There is a very common misunderstanding that using face oil will cause your skin to become more oily and lead to breakouts and acne but this is not the case. In reality, some chemical ingredients used in conventional mass produced beauty products may (a) strip your skin of its natural oils, leading to an over production of sebum which in turn can clog pores or (b) use synthetic oils (like mineral oil) which, due to their large molecular structure, sit on the skin without being absorbed, leading again to clogged pores and breakouts.

Using natural, plant-based oils can actually prevent breakouts and acne due to the balance they bring to your skin; these oils contain small molecules, similar to our own skins structure, allowing the oils to be more easily drawn in to the skin. Absorbing these natural oils signal the sebum glands to slow down sebum production and in turn leave your skin more balanced. 

SHOULD I PATCH TEST A PRODUCT BEFORE I USE IT?

If you have sensitive skin you may wish to carry out a skin patch test before using our products, for your own peace of mind. If you have any health or medical concerns that you feel may impact the skincare you choose to use on your skin, we recommend you consult with your doctor before starting any of our products.

WHY DOES MY PRODUCT LOOK DIFFERENT?

As each of our products is hand-blended in small batches we are able to use the freshest ingredients possible. There may be some natural fluctuation in colour, texture and aroma of these ingredients due to differing growing conditions or the time of year. When using any natural ingredients we need to take into account these variations within handmade natural products.

As we don’t use any artificial preservatives, fillers or emulsifiers so the natural ingredients we use will adjust to the surroundings they are in and therefore may appear slightly different in winter or summer for example but this does not detract from their qualities or the way in which you use the products at all.

DO I NEED TO USE AN SPF?

Yes we highly recommend that you do. Our skincare range does not contain any added sun protection so you should always wear an SPF on top of your morning skincare routine. Whether choosing a natural, mineral-based SPF or a product with some chemicals in it is a personal decision for you to make. Protecting your skin from the harmful affects of the sun is a top priority for your skin today and every day in the future. Head to our Wellness Journal to read more about choosing sunscreens.

DO YOUR PRODUCTS CONTAIN PRESERVATIVES?

As our products are all anhydrous (which means they don’t contain water) no synthetic or other preservatives are ever used. Generally speaking preservatives are added to most conventional beauty products so that they can have a lengthy shelf life of many months or years at a time without degrading. At Goodness by Sophie our entire collection is water-free and handmade in small batch for optimum freshness and are not intended to sit on a shelf for years, they are to be used and enjoyed as fresh as possible so your skin can gain all the benefits that our natural ingredients bring. The plant-based natural ingredients we use have been safety tested so you can feel assured that our skincare meets industry standards and do not require preserving.

WHERE CAN I LEARN MORE ABOUT SWITCHING TO MORE NATURAL SKINCARE?

We’re passionate about helping you live your most natural life possible and this includes making skincare choices that are better for your skin and for our planet. You can read many articles about this on our Wellness Journal. To take it a step further and detox your own wash bag and to learn how you can make changes in your own home and skincare routine, book a private 1-1 Natural Skincare Consultation and learn how you can make the switch to natural skincare in a way that works best for you.

I HAVE MORE QUESTIONS, CAN I CONTACT YOU DIRECTLY?

Absolutely you can, we love to speak with our customers and are always happy to help answer any questions. You can contact us directly by sending an email to [email protected] and we’ll get back to you.

BUT WHAT ABOUT  SUSTAINABILITY, RECYCLING AND MORE.

To learn more about us as a business go to FAQ’s About Us which you can find here.

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Web of Goodness is not engaged in providing medical, professional services or prescriptions and does not endorse any medical or professional service or information obtained through or by any links to or from this site. Use of the information on this site does not replace proper medical consultations with a qualified health or medical professional to meet the health and medical needs of you or a loved one. This site is intended for educational, informational and self-empowerment driven lifestyle adjustments only. All content is based on my own personal knowledge, opinions and life experience.

All content herein is copyrighted and remains the property of the owner. Material available via electronic or any other means may not be distributed in any way without the direct written permission of the owner.

We are currently away on annual leave until Sunday 23rd August. Any orders purchased between now and 23rd August will not be posted out until Monday 24th August to ensure total freshness in every one of our small batch Goodness products. xo Sophie
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